Dear Valued Customers,
When you choose MINMAX products, you are not only selecting high-quality automotive connectors and wiring harness solutions—you are also gaining peace of mind with our reliable after-sales support.
Our commitment is simple:
If any product is tested and confirmed to be unusable within 6 months of receipt, we will refund or replace it unconditionally.
We understand that quality issues can impact your production schedule and project timelines. That’s why we address problems directly—no excuses, no delays—to fully protect your interests.
This promise is backed by MINMAX’s strong foundation:
Rigorous Quality Control
Every step, from mold development to final assembly, undergoes multiple inspections (such as salt spray tests, sealing tests, and continuity tests) to ensure reliability before products leave our factory.
Complete In-House Production Capability
As a subsidiary of KINKONG, we possess end-to-end production capabilities—including mold manufacturing, injection molding, metal stamping, and wiring harness assembly—enabling us to quickly trace issues and implement improvements.
Efficient Service Process
We use the Oracle system to manage orders and customer feedback, ensuring issues are recorded, analyzed, and resolved promptly to minimize downtime.
We believe that excellent products must be paired with excellent service. MINMAX aims to be your trusted long-term partner, offering not only cost-effective products but also responsibility-first support.
Should you have any questions, feel free to reach out to our team!
